Privacy Policy for Elevate Canine Academy

Effective Date: 7/1/2025

At Elevate Canine Academy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you interact with our services, which include our website (www.elevatecanine.com), training programs, communications, and related offerings (collectively referred to as the “Services”).

BY ACCESSING OR USING OUR SERVICES, YOU AGREE TO THIS PRIVACY POLICY AND OUR TERMS AND CONDITIONS. IF YOU DO NOT AGREE, PLEASE DO NOT USE OUR SERVICES OR PROVIDE ANY PERSONAL INFORMATION.

Please be aware that in some cases, you may receive additional disclosures, terms, or requests for consent depending on how your personal data is used. If any specific notice or consent conflicts with this Privacy Policy, the specific notice or consent will take precedence.

How We Collect, Use, and Share Your Information

“Personal information” refers to data that can be used to identify or contact you—such as your name, phone number, email address, physical address, or IP address. It does not include data that is aggregated or anonymized.

We collect this information to provide our dog training services, support our clients, communicate offers and updates, and run our day-to-day operations. While we don’t sell your personal data, we may share it with trusted service providers and partners to help us deliver our Services.

You might share personal information with us through:

• Booking a training session
• Completing contact or intake forms
• Participating in promotions or referral programs
• Engaging in communication via phone, text, or email
• Browsing our website and interacting with online content

We may share your personal data with:

• Technology and software providers
• Email and text messaging platforms
• Payment processors and scheduling software
• Business partners who help manage client experience
• Legal or government authorities if required by law

Common uses of this data include sending appointment reminders, customizing service plans, providing support, sharing updates, and offering relevant promotions.

Cookies and Tracking Technologies

We use cookies and other digital tools to remember your preferences, enhance site performance, analyze traffic patterns, and show relevant content or ads. You can manage these through your browser settings.

Mobile Devices

Our mobile tools and communications may collect device and location data to improve your experience. You can modify or revoke permissions through your device settings.

Safeguarding Your Information

We take appropriate security measures to protect your information, but no system is completely secure. You also play a role in keeping your data safe—please protect your login details and device access.

Children’s Information

Our Services are designed for adults. We do not knowingly collect information from children under 13. If we discover this has occurred, we will delete the data promptly.

Links to Other Websites

We may include links to other websites for convenience, but we are not responsible for their privacy practices. We encourage you to review their policies before submitting personal information.

Communication Preferences

You can opt out of promotional messages at any time by using the unsubscribe link or contacting us directly.

SMS and Mobile Notifications

By providing your mobile number, you agree to receive relevant SMS messages. Standard messaging rates may apply. You can opt out anytime by replying STOP.

Policy Updates

We may update this policy from time to time. When we do, changes will be posted here. Your continued use of our Services means you accept the updated terms.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please email us at info@elevatecanine.com with the subject line “Privacy Policy Inquiry.”