Terms and Conditions

Elevate Canine Academy

Effective Date: 7/1/2025 

By providing your contact details to Elevate Canine Academy (“we,” “our,” or “us”), including but not limited to your phone number, email address, or social media profiles, you agree to these Terms & Conditions as well as our Privacy Policy. These terms outline how we may communicate with you through SMS, email, phone calls, or other digital communication platforms. 

1. Consent to Communication 

When you share your contact information with us via our website, phone, in-person consultation, online forms, or any customer interaction, you:

  • Agree to receive messages from Elevate Canine Academy, including informational, promotional, and service-related communications through text, email, phone, or messaging platforms like social media
  • Understand that these messages may be generated using automated systems or auto-dialers
  • Acknowledge that providing consent is not a requirement for purchasing any services

2. Types of Communication 

You may receive communications from Elevate Canine Academy regarding (but not limited to): 

  • Scheduling or confirming appointments 
  • Service updates and reminders 
  • Customer support and feedback requests 
  • Promotions, offers, or news about our services 
  • Delivery of training materials or documentation 

3. Frequency of Messages 

The number of messages you receive will depend on your level of engagement and the status of your training program or inquiries. During active training periods, you may receive more frequent updates or reminders. 

4. Opt-Out Options 

You can opt out of marketing-related communications at any time: 

  • SMS: Reply STOP to any message you receive 
  • Email: Use the unsubscribe link provided in promotional emails 
  • Phone: Notify us directly or email info@elevatecanine.com


Please note that even after opting out, you may still receive essential communications related to services or appointments. 

5. Message & Data Rates 

Standard messaging and data charges from your mobile carrier may apply. Elevate Canine Academy is not responsible for these charges. 

6. Carrier Participation

SMS communications may be supported by most major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Some carriers may not support all message types. T-Mobile and others are not liable for message delays or delivery failures. 

7. Privacy Practices 

Your personal information is treated in accordance with our Privacy Policy. We do not sell or distribute your contact information for third-party marketing. 

8. Accuracy of Contact Information 

You are responsible for ensuring the accuracy and currency of the contact information you provide. If you need to update your details, please contact us at info@elevatecanine.com or speak with a team member directly. 

9. Third-Party Platforms 

We may use third-party services to send communications or manage contact lists. While we strive to use reliable systems, we are not liable for delays, errors, or data breaches originating from these platforms. 

10. Updates to Terms 

We may modify these Terms & Conditions at any time. Changes will be posted on our website with an updated effective date. Continued interaction with our services implies acceptance of the revised terms. 

11. Assistance or Questions 

For assistance, reply HELP to any SMS message or contact us at: 

Elevate Canine Academy 

info@elevatecanine.com

2420 Airway Ave Unit 15, Bismarck, ND 58504 ï»¿